Privacy Policy

1. Introduction

This policy sets out how SS Payroll Services Ltd (“we”, “us”, “our”) uses and protects any personal data you give us when you use our website at https://sspayrollservices.co.uk (the “Website”) or contact us regarding our payroll services.

2. Who we are

SS Payroll Services Ltd is registered in England & Wales (Company No. 15896501).

Address: C/O Kilsby & Williams, Cedar House, Hazell Drive, Newport, Wales, NP10 8FY.
Email: [email protected]

We act as the data controller in respect of your personal data collected via the Website.

3. Personal Data We Collect

We may collect and process the following personal data:

• Contact details you provide when you fill in our contact/enquiry form (name, email address, telephone number, any message or information you submit).
• Technical information about your visit to our Website (such as IP address, browser type, operating system, pages visited, referral URL, time and date of visit) via analytics and cookies.
• Any additional information you choose to give us when enquiring about our services or becoming a client.

4. How We Use Your Data

We will use your personal data for the following purposes:

• To respond to your enquiries or requests, and to communicate with you about our services.
• To provide and manage our payroll services (if you become a client) and fulfil our contractual obligations.
• To administer, operate, and enhance our Website (including analytics, performance improvement and functionality).
• To comply with legal and regulatory obligations (for example relating to payroll, pensions, HMRC).
• Where you have consented, to send you marketing communications about our services (you may opt out anytime).

5. Legal Basis for Processing

We rely on one or more of the following lawful bases for processing your personal data:

• Consent – where you have agreed to receive communications from us.
• Contractual necessity – where processing is necessary to fulfil our contract with you (e.g., payroll services).
• Legitimate interests – such as improving our Website, responding to enquiries, maintaining business operations, provided this does not override your rights.
• Legal obligation – to comply with laws or regulations (e.g., payroll reporting).

6. Sharing and Disclosing Your Data

We will not sell your personal data. We may share your data with:

• Service providers or processors who support our operations (hosting, analytics, payroll software providers) under contract and confidentiality terms.
• Regulatory bodies or law enforcement agencies if required by law.
• If we merge with or are acquired by another business, some personal data may be transferred as part of that process (in line with section 10).

7. Data Retention

We will keep your personal data only as long as necessary for the purposes set out above, and to satisfy legal, tax or regulatory obligations. Once no longer needed, we will securely delete or anonymise the data.

8. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to provide functionality and analyse usage. You can manage your cookie preferences via your browser settings or banner consent mechanism. Our separate Cookie Policy provides details.

9. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have rights regarding your personal data. These include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Object to or restrict our processing of your personal data.
• Request data portability (where applicable).
• Withdraw consent at any time (if processing was based on consent).

If you wish to exercise any of these rights, please contact us at the details in section 11 below. We will respond in accordance with our legal obligations.

10. Changes of Business Ownership or Control

If our business is sold or merged, or we transfer all or part of our assets to another entity, your personal data may be transferred in those circumstances. We will ensure that your personal data remains subject to appropriate protection.

11. Contact Details

If you have any questions about this Privacy Policy or our data practices, please contact us:

If you believe we have not handled your data appropriately, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Changes to this Privacy Policy

We may update this policy from time to time. The “Effective date” at the top will be changed accordingly. Please check back periodically for any updates.